Frequently Asked Questions

Find answers to common questions about our service, menu, and more.

Orders & Delivery

We deliver across Lagos, with the exception of few onforwarding locations. For other locations, please contact us in advance and we'll work with you on logistics.

Payments & Billing

Menu & Catering

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Our support team is ready to help! Contact us through any of our support channels.

Phone: +234 909 000 0578 / +234 817 000 0628

Email: service@smokeyjollof.com

Customer Service: csr@smokeyjollof.com

Smokey Jollof

Frequently Asked Questions

Orders & Delivery

What areas do you deliver to?

How do I place an order?

How do I track my delivery?

Can I modify or cancel my order?

What if there is a problem with my order (wrong item, missing item, late delivery)?

Payments & Billing

What payment methods do you accept?

Do you have a loyalty or reward programme?

Menu & Catering

How fresh are your meals?

Can I place a bulk / event catering order?

Food allergies or special dietary needs?

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