Welcome to Smokey Jollof!
By accessing or using our website and services, you agree to the following Terms of Service (“Terms”). Please read them carefully before placing an order or creating an account.
Acceptance of Terms
By using our website or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our services.
Services Provided
We provide food delivery and catering services as described on our website. We may update menu items, pricing, or delivery areas at any time.
Account Registration and Eligibility
a) You must be at least 18 years old and legally able to enter a contract.
b) You agree to provide accurate and complete information when creating an account.
c) You are responsible for keeping your login details secure and for all activity under your account.
d) You agree not to share your account, impersonate others, or create accounts for fraudulent use.
e) Smokey Jollof is not responsible for any loss resulting from failure to secure your account.
Ordering and Payment
a) Orders must be placed through our website or approved channels.
b) Payment must be completed before dispatch unless stated otherwise.
c) All prices are in Nigerian Naira (₦). Delivery fees and taxes may apply separately.
d) You are responsible for ensuring your payment method is valid and funded.
Delivery and Acceptance
a) You must provide an accurate delivery address and ensure access is available.
b) If your location requires gate access or calls, you must be available to assist when contacted.
c) Delivery times are estimates and may vary due to external factors.
d) You must check your order upon delivery. Any issues should be reported within 2 hours.
Allergies and Dietary Responsibility
We take care in food preparation but cannot guarantee a completely allergen-free environment. You are responsible for any dietary decisions and related risks.
Termination and Account Suspension
a) You may close your account at any time by contacting support.
b) We may suspend or terminate accounts if there is suspected fraud, abuse, or violation of these Terms.
c) Access to services may be restricted immediately upon termination.
d) We may retain necessary information for legal or operational purposes.
Intellectual Property
All website content, including text, images, and branding, belongs to Smokey Jollof and may not be used without permission.
Limitation of Liability
We are not liable for indirect or consequential losses. Our total liability is limited to the amount paid for the order in question.
Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes will be handled in Lagos courts.
Changes to Terms
We may update these Terms at any time. Continued use of our services means you accept the updated Terms.
Contact
Smokey Jollof
11A Oguntona Crescent, Gbagada Phase I, Lagos
+234 909 000 0578 | +234 817 000 0628
service@smokeyjollof.com
